Approval & QA Process

Approval & QA Process

Estimated timeline from initiation to go-live: 4 to 6 months


App Partner Approval Process

1

Step 1: Application Review

Submit the vendor interest form: https://developer.realpage.com/get-started/vendor

  • SLA: 10 business days
2

Step 2: InfoSec Review

RealPage conducts an information security review of your company and solution.

  • SLA: 20–50 days
3

Step 3: Commercial Terms

Negotiate and finalize commercial terms with RealPage.

  • SLA: 15 business days
4

Step 4: Development & Testing

You will receive API credentials and a sandbox environment to build and test the integration.

  • SLA: 4 weeks
5

Step 5: Pilot

Run a pilot with the sponsoring client in a controlled setting.

  • SLA: 4 weeks
6

Step 6: Certification & Go Live

Complete RealPage’s certification requirements and launch in production.

  • SLA: 2 weeks

App Partner QA Process

There are several Pre-Certification Deliverables you must submit to RealPage before being certified. These include:

1

Integrated Product Demo Recording

Send a recorded demo of your integration in the OneSite sandbox. The recording must include a run-through of all test cases.

2

Success Metrics

Provide success metrics to deem integration successful.

3

Test Case Validation

Provide test cases validated in the sandbox environment.

4

Mutual Client Support Process

Provide a high-level review of the partner’s support process for mutual clients.

5

Integration Workflow Diagram

It should include specific methods being called, parameters, sequence, frequency, purpose, number of servers, time-out settings, and retry strategy. We will work with you to put together a diagram that meets this requirement since all of the RealPage interactions are on the Propexo side.

6

Technical Specifications

It must include a statement indicating that all calls are made directly to the RealPage server, not via a web browser.

7

Marketing Items

This is content for marketing your solution on the RealPage website and within the Integration Marketplace. It includes a logo, a summary of the solution, a category, a website link, and an email address.

8

Security Questionnaire

You must complete a detailed security questionnaire explaining your company’s data and information security procedures.