Get a service request by ID | Propexo

curl https://api.propexo.com/v1/service-requests/service_request_id \
     -H "Authorization: Bearer <token>" \
     -H "Content-Type: application/json"

{
  "meta": {
    "orderBy": [
      {}
    ],
    "offset": 0,
    "limit": 100,
    "hasMore": true,
    "total": 1000
  },
  "results": {
    "access_is_authorized": true,
    "access_notes": "Tenant has granted permission to enter. Permission to enter: 0",
    "building": "Building A",
    "completion_notes": "Replaced broken faucet in kitchen.",
    "created_at": "2024-03-21T15:38:08.337Z",
    "date_completed": "2024-03-22T09:30:00Z",
    "date_created": "2024-03-21T14:00:00Z",
    "date_due": "2024-03-23T17:00:00Z",
    "date_scheduled": "2024-03-22T08:00:00Z",
    "employee_id": "emp-67890",
    "employees": [
      {
        "id": "clwktsp9v000008l31iv218hn",
        "created_at": "2024-03-21T15:38:08.337Z",
        "updated_at": "2024-03-22T10:59:45.119Z",
        "last_seen": "2024-03-22T10:59:45.119Z",
        "x_id": "emp-67890",
        "name": "Adam Smith"
      }
    ],
    "history": [
      {
        "id": "clwktsp9v000008l31iv218hn",
        "created_at": "2024-03-21T15:38:08.337Z",
        "updated_at": "2024-03-22T10:59:45.119Z",
        "last_seen": "2024-03-22T10:59:45.119Z",
        "x_id": "SRH-20240321-001",
        "x_created_at": "2024-03-21T15:00:00Z",
        "notes": "Initial request logged by tenant.",
        "creator_name": "John Doe",
        "status_raw": "Open",
        "service_request_id": "clwktsp9v000008l31iv218hn"
      }
    ],
    "id": "clwktsp9v000008l31iv218hn",
    "integration_id": "clwh5u07w000508me66sfh3um",
    "integration_vendor": "REALPAGE_RPX",
    "last_seen": "2024-03-22T10:59:45.119Z",
    "order_number": "2034-1",
    "property_id": "clwi5xiix000008l6ctdgafyh",
    "service_category": "Plumbing",
    "service_description": null,
    "service_details": "Tenant reported leaking faucet in kitchen sink.",
    "service_priority": null,
    "status_raw": "Complete",
    "unit_id": "unit-12345",
    "unit_number": "100",
    "updated_at": "2024-03-22T10:59:45.119Z",
    "vendor_notes": null,
    "vendors": [
      {
        "vendor_id": "vendor-001"
      }
    ],
    "x_id": "SR-20240321-001",
    "x_location_id": null,
    "x_property_id": "PROP-1001",
    "x_sub_task_id": null,
    "x_unit_id": "UNIT-100",
    "notes": null
  }
}

Get a service request by ID

curl https://api.propexo.com/v1/service-requests/service_request_id \
     -H "Authorization: Bearer <token>" \
     -H "Content-Type: application/json"

{
  "meta": {
    "orderBy": [
      {}
    ],
    "offset": 0,
    "limit": 100,
    "hasMore": true,
    "total": 1000
  },
  "results": {
    "access_is_authorized": true,
    "access_notes": "Tenant has granted permission to enter. Permission to enter: 0",
    "building": "Building A",
    "completion_notes": "Replaced broken faucet in kitchen.",
    "created_at": "2024-03-21T15:38:08.337Z",
    "date_completed": "2024-03-22T09:30:00Z",
    "date_created": "2024-03-21T14:00:00Z",
    "date_due": "2024-03-23T17:00:00Z",
    "date_scheduled": "2024-03-22T08:00:00Z",
    "employee_id": "emp-67890",
    "employees": [
      {
        "id": "clwktsp9v000008l31iv218hn",
        "created_at": "2024-03-21T15:38:08.337Z",
        "updated_at": "2024-03-22T10:59:45.119Z",
        "last_seen": "2024-03-22T10:59:45.119Z",
        "x_id": "emp-67890",
        "name": "Adam Smith"
      }
    ],
    "history": [
      {
        "id": "clwktsp9v000008l31iv218hn",
        "created_at": "2024-03-21T15:38:08.337Z",
        "updated_at": "2024-03-22T10:59:45.119Z",
        "last_seen": "2024-03-22T10:59:45.119Z",
        "x_id": "SRH-20240321-001",
        "x_created_at": "2024-03-21T15:00:00Z",
        "notes": "Initial request logged by tenant.",
        "creator_name": "John Doe",
        "status_raw": "Open",
        "service_request_id": "clwktsp9v000008l31iv218hn"
      }
    ],
    "id": "clwktsp9v000008l31iv218hn",
    "integration_id": "clwh5u07w000508me66sfh3um",
    "integration_vendor": "REALPAGE_RPX",
    "last_seen": "2024-03-22T10:59:45.119Z",
    "order_number": "2034-1",
    "property_id": "clwi5xiix000008l6ctdgafyh",
    "service_category": "Plumbing",
    "service_description": null,
    "service_details": "Tenant reported leaking faucet in kitchen sink.",
    "service_priority": null,
    "status_raw": "Complete",
    "unit_id": "unit-12345",
    "unit_number": "100",
    "updated_at": "2024-03-22T10:59:45.119Z",
    "vendor_notes": null,
    "vendors": [
      {
        "vendor_id": "vendor-001"
      }
    ],
    "x_id": "SR-20240321-001",
    "x_location_id": null,
    "x_property_id": "PROP-1001",
    "x_sub_task_id": null,
    "x_unit_id": "UNIT-100",
    "notes": null
  }
}

Get a service request by ID

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Path parameters

service_request_idstringRequired

The ID of the resource.

Query parameters

order-bystringOptionalDefaults to created_at:desc

Order the results by a field. Optionally include asc or desc preceded by a colon (default is asc). Example: ?order-by=updated_at:desc

updated_at_gtestring or nullOptional

Filter to records updated at or after this datetime. Format: ISO 8601 (e.g. 2026-01-01T00:00:00Z)

updated_at_ltestring or nullOptional

Filter to records updated at or before this datetime. Format: ISO 8601 (e.g. 2026-12-31T23:59:59Z)

offsetinteger or nullOptional>=0Defaults to 0

Can be used for paginating results

limitinteger or nullOptional0-250Defaults to 100

A number between 1 and 250 to determine the number of results to return in a single query

Response

Successful response

metaobject

resultsobject

Errors

400

Bad Request Error

$	curl https://api.propexo.com/v1/service-requests/service_request_id \
>	-H "Authorization: Bearer <token>" \
>	-H "Content-Type: application/json"

1	{
2	"meta": {
3	"orderBy": [
4	{}
5	],
6	"offset": 0,
7	"limit": 100,
8	"hasMore": true,
9	"total": 1000
10	},
11	"results": {
12	"access_is_authorized": true,
13	"access_notes": "Tenant has granted permission to enter. Permission to enter: 0",
14	"building": "Building A",
15	"completion_notes": "Replaced broken faucet in kitchen.",
16	"created_at": "2024-03-21T15:38:08.337Z",
17	"date_completed": "2024-03-22T09:30:00Z",
18	"date_created": "2024-03-21T14:00:00Z",
19	"date_due": "2024-03-23T17:00:00Z",
20	"date_scheduled": "2024-03-22T08:00:00Z",
21	"employee_id": "emp-67890",
22	"employees": [
23	{
24	"id": "clwktsp9v000008l31iv218hn",
25	"created_at": "2024-03-21T15:38:08.337Z",
26	"updated_at": "2024-03-22T10:59:45.119Z",
27	"last_seen": "2024-03-22T10:59:45.119Z",
28	"x_id": "emp-67890",
29	"name": "Adam Smith"
30	}
31	],
32	"history": [
33	{
34	"id": "clwktsp9v000008l31iv218hn",
35	"created_at": "2024-03-21T15:38:08.337Z",
36	"updated_at": "2024-03-22T10:59:45.119Z",
37	"last_seen": "2024-03-22T10:59:45.119Z",
38	"x_id": "SRH-20240321-001",
39	"x_created_at": "2024-03-21T15:00:00Z",
40	"notes": "Initial request logged by tenant.",
41	"creator_name": "John Doe",
42	"status_raw": "Open",
43	"service_request_id": "clwktsp9v000008l31iv218hn"
44	}
45	],
46	"id": "clwktsp9v000008l31iv218hn",
47	"integration_id": "clwh5u07w000508me66sfh3um",
48	"integration_vendor": "REALPAGE_RPX",
49	"last_seen": "2024-03-22T10:59:45.119Z",
50	"order_number": "2034-1",
51	"property_id": "clwi5xiix000008l6ctdgafyh",
52	"service_category": "Plumbing",
53	"service_description": null,
54	"service_details": "Tenant reported leaking faucet in kitchen sink.",
55	"service_priority": null,
56	"status_raw": "Complete",
57	"unit_id": "unit-12345",
58	"unit_number": "100",
59	"updated_at": "2024-03-22T10:59:45.119Z",
60	"vendor_notes": null,
61	"vendors": [
62	{
63	"vendor_id": "vendor-001"
64	}
65	],
66	"x_id": "SR-20240321-001",
67	"x_location_id": null,
68	"x_property_id": "PROP-1001",
69	"x_sub_task_id": null,
70	"x_unit_id": "UNIT-100",
71	"notes": null
72	}
73	}