Create Service Request: RealPage Partner Exchange

POST

/v1/service-requests/realpage_rpx/

POST

/v1/service-requests/realpage_rpx/

curl -X POST https://api.propexo.com/v1/service-requests/realpage_rpx/ \
     -H "Authorization: Bearer <token>" \
     -H "Content-Type: application/json" \
     -d '{
  "integration_id": "int-987654321",
  "unit_id": "unit-12345",
  "service_request_location_id": "loc-67890",
  "service_request_problem_id": "prob-54321",
  "date_due": "2024-01-15T09:30:00Z"
}'

{
  "meta": {
    "job_id": "job-20240115-001"
  },
  "result": {
    "integration_id": "int-987654321",
    "unit_id": "unit-12345",
    "service_request_location_id": "loc-67890",
    "service_request_problem_id": "prob-54321",
    "service_request_priority_id": "priority-high",
    "access_is_authorized_value": "ENTER_AT_ANY_TIME",
    "date_due": "2024-01-15T09:30:00Z",
    "access_notes": "Tenant has provided a spare key under the mat.",
    "date_created": "2024-01-10T08:00:00Z",
    "service_details": "Air conditioning unit is not cooling properly and needs inspection.",
    "access_is_authorized": true
  }
}

Create Service Request: RealPage Partner Exchange

Method	Interface
AddServiceRequest	Facilities

Notice

Due to PMS limitations, the ID of the created record cannot be retrieved. This will be found on the next data sync.

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Request

This endpoint expects an object.

integration_idstringRequired

The Propexo unique identifier for the integration

unit_idstringRequired

The Propexo unique identifier for the unit

service_request_location_idstringRequired

The Propexo unique identifier for the service request location

service_request_problem_idstringRequired

The Propexo unique identifier for the service request problem

date_duestringRequired

The due date associated with the service request

service_request_priority_idstringOptional

The Propexo unique identifier for the service request priority

access_is_authorized_valueenumOptional

Type of permission needed to enter the unit. Possible values: “ENTER_AT_ANY_TIME” - Enter any time, “BY_PERMISSION_ONLY” - By permission only, “CALL_FOR_ENTRY” - Call for entry

Allowed values:

access_notesstringOptional

Notes regarding access to the unit associated with the service request

date_createdstringOptional

The date the service request was created

service_detailsstringOptional

Details about the service request

access_is_authorizedbooleanOptionalDeprecated

DEPRECATED: Use access_is_authorized_value instead. Whether or not the tenant has granted permission to enter the unit associated with the service request

Response

Successful response

metaobject

resultobject

Errors

400

Bad Request Error