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    • Overview
    • PMS Generic APIs
    • CRM Generic APIs
    • PMS APIs
        • GETGet all service requests
        • GETGet a service request by ID
        • GETGet all service request categories
        • GETGet service request category by ID
        • GETGet all service request history
        • GETGet service request history by ID
        • GETGet all service request priorities
        • GETGet service request priority by ID
        • GETGet all service request statuses
        • GETGet service request status by ID
        • GETGet all service request locations
        • GETGet a service request location by ID
        • GETGet all service request problems
        • GETGet a service request problem by ID
        • POSTCreate a service request for Entrata
        • PUTUpdate Service Request: Entrata
        • POSTCreate Service Request History: Entrata
        • POSTCreate Service Request Files: Entrata
    • CRM APIs
    • Download OpenAPI Spec
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EntrataService Requests

Get all service requests

GET
/v1/service-requests/
GET
/v1/service-requests/
$curl https://api.propexo.com/v1/service-requests/ \
>     -H "Authorization: Bearer <token>"
1{
2  "meta": {
3    "orderBy": [
4      {}
5    ],
6    "offset": 0,
7    "limit": 100,
8    "hasMore": true,
9    "total": 1000
10  },
11  "results": [
12    {
13      "id": "clwktsp9v000008l31iv218hn",
14      "created_at": "2024-03-21T15:38:08.337Z",
15      "updated_at": "2024-03-22T10:59:45.119Z",
16      "last_seen": "2024-03-22T10:59:45.119Z",
17      "x_id": "srX123",
18      "x_property_id": "property456",
19      "x_location_id": null,
20      "x_unit_id": null,
21      "x_sub_task_id": null,
22      "access_is_authorized": true,
23      "access_notes": "Access allowed from 9 AM to 5 PM",
24      "building": "Building A",
25      "completion_notes": "Issue resolved",
26      "date_completed": "2024-07-01T00:00:00Z",
27      "date_created": "2024-06-01T00:00:00Z",
28      "date_due": "2024-06-10T00:00:00Z",
29      "date_scheduled": "2024-06-05T00:00:00Z",
30      "service_category": "Plumbing",
31      "service_description": "Fix the leaky faucet",
32      "service_details": "Fixed the leaky faucet in the kitchen",
33      "service_priority": null,
34      "status_raw": null,
35      "vendor_notes": null,
36      "unit_number": "A202",
37      "order_number": null,
38      "integration_id": "clwh5u07w000508me66sfh3um",
39      "integration_vendor": "ENTRATA",
40      "property_id": "clwi5xiix000008l6ctdgafyh",
41      "unit_id": null,
42      "employee_id": "cl7t4tlme0000usxq5zk0e5gl",
43      "vendors": [
44        {
45          "vendor_id": "string"
46        }
47      ],
48      "history": [
49        {
50          "id": "clwktsp9v000008l31iv218hn",
51          "created_at": "2024-03-21T15:38:08.337Z",
52          "updated_at": "2024-03-22T10:59:45.119Z",
53          "last_seen": "2024-03-22T10:59:45.119Z",
54          "x_id": "srnX123",
55          "x_created_at": "2024-06-18T00:00:00Z",
56          "notes": "Follow up on the issue",
57          "creator_name": null,
58          "status_raw": null,
59          "service_request_id": "cl7t4tlme0000usxq5zk0e5gl"
60        }
61      ],
62      "employees": [
63        {
64          "id": "clwktsp9v000008l31iv218hn",
65          "created_at": "2024-03-21T15:38:08.337Z",
66          "updated_at": "2024-03-22T10:59:45.119Z",
67          "last_seen": "2024-03-22T10:59:45.119Z",
68          "x_id": "abc123",
69          "name": "John Doe"
70        }
71      ],
72      "notes": null
73    }
74  ]
75}
Get all service requests
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Built with

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Query parameters

order-bystringOptionalDefaults to created_at:desc

Order the results by a field. Optionally include asc or desc preceded by a colon (default is asc). Example: ?order-by=updated_at:desc

offsetinteger or nullOptional>=0Defaults to 0
Can be used for paginating results
limitinteger or nullOptional0-250Defaults to 100
A number between 1 and 250 to determine the number of results to return in a single query
x_idstringOptional
The external ID from the integration vendor
location_idstringOptional

The Propexo unique identifier for the location associated with the property (exclusive to Rent Manager integrations). This is always null for non-Rent Manager integrations.

unit_idstringOptional
The Propexo unique identifier for the unit
employee_idstringOptional
The Propexo unique identifier for the employee
vendor_idstringOptional
The Propexo unique identifier for the vendor
property_idstringOptional
The Propexo unique identifier for the property
integration_idstringOptional
The Propexo unique identifier for the integration
integration_vendorenumOptional
The property management system of record
unit_numberstringOptional

The unit number of the service request. When using this, the Propexo property_id filter must be added as well.

Response

Successful response
metaobject
resultslist of objects

Errors

400
Bad Request Error