Maintenance Read Update
Workflow
See service requests filed by residents in their portal and update the service request when a maintenance pro has been assigned.
Relevant Business Types
Resident benefits, maintenance-as-a-service, resident amenities, facilities management
Description
If your company fulfills service requests filed by residents or site staff within a property management system, you will need to ingest these service requests on an ongoing basis and then update them as you resolve the issues.
Steps
Read an existing service request
Update service request
PUT /<service_request_id>
Any employees, vendors, and/or residents associated with the service request will be able to see these updates within the property management system if they have access to the specific fields that were updated.