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Yardi QA: What to Expect

Yardi QA Certification Guide​

This guide outlines the full process for completing your Yardi QA certification call, including steps to take before, during, and after the call. It is written for teams going through Yardi’s QA regardless of whether the live integration uses SOAP interfaces or Yardi REST (your questionnaire and access checks should match the pathway you are certifying).

For where this step sits in the overall vendor timeline, see Approval & QA Process.

❖ Before the Call​

Complete the Questionnaire​

Yardi will send a pre-call questionnaire. One section will ask which Yardi methods your system uses.
→ Use our documentation to identify the methods required for your integration based on the models you plan to sync. This article from our Knowledge Base will help you identify which methods you will need access to.

Review Plugin Version Info​

Propexo provides API access to interface plugin version details.
→ See: Propexo API Reference - Get Integration by ID

Prepare QA Credentials​

Yardi will provide a new set of QA credentials a few days before your scheduled call.

Once you receive the credentials:

  1. Create a new Yardi QA integration in Propexo using the provided login.
  2. Run a data access check to determine what those credentials give you access to.
  3. Confirm all expected models are accessible. If any key models are missing, reach out to Yardi support and request an update to the integration's access.
  4. Once access is confirmed, enable the integration and run your initial sync to ensure data is flowing correctly.

Note: Running a sync before verifying access may result in partial data, so it's important to confirm first.

❖ During the Call​

Product Demonstration (Optional)​

The Yardi representative may ask for a brief product demo.
A demo is not required, and it’s okay if your product is still under development.

Interface Details and API View​

The Yardi representative will likely ask you to show the version number of the Yardi interface(s) on your integration. You can retrieve this from the Get Integration By Id API. To present it, use Postman or a similar REST client to call that endpoint.

They may also ask you to view a specific record - for example:
“Can you show me a resident with ID t0012345 and the name Bob Smith?”
Use your preferred tool to query the relevant Propexo API endpoint and display the response payload.

Live Data Update​

Yardi will make a live data change (e.g., updating a resident’s name) and ask you to confirm receipt on your end.

To do this:

Kindly ask the Yardi rep to allow a few minutes for the sync to complete.
Once done, confirm the specific change they asked you to verify.

❖ After the Call​

Approval & Follow-up​

Most customers are approved for production use following the QA call.

If Yardi requests changes to your application or data flow:

  • These are typically minor and handled asynchronously.
  • You can respond with updated screenshots or documentation when ready.

Deactivate the QA Integration​

Once the call is complete:

  • Disable or remove the QA integration from Propexo.
  • Yardi will deactivate the QA credentials shortly afterward.