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Approval & QA Process

Approval & QA Process​

Estimated timeline from initiation to go-live: 4 to 6 months

Pricing​

Data will be available from RealPage through a paid integration only. Approval required, as part of the App Partner program (this covers RealPage APIs including Knock). Each API has an annual fee ($2,500–$5,000) plus a monthly fee ($0.05–$0.25/unit). At least 1 mutual client required.

App Partner Approval Process​

Step 1: Application Review​

Submit the vendor interest form: https://developer.realpage.com/get-started/vendor

  • SLA: 10 business days

Step 2: InfoSec Review​

RealPage conducts an information security review of your company and solution.

  • SLA: 20–50 days

Step 3: Commercial Terms​

Negotiate and finalize commercial terms with RealPage.

  • SLA: 15 business days

Step 4: Development & Testing​

You will receive API credentials and a sandbox environment to build and test the integration.

  • SLA: 4 weeks

Step 5: Pilot​

Run a pilot with the sponsoring client in a controlled setting.

  • SLA: 4 weeks

Step 6: Certification & Go Live​

Complete RealPage’s certification requirements and launch in production.

  • SLA: 2 weeks

App Partner QA Process​

There are several Pre-Certification Deliverables you must submit to RealPage before being certified. These include:

Integrated Product Demo Recording​

Send a recorded demo of your integration in the OneSite sandbox. The recording must include a run-through of all test cases.

Success Metrics​

Provide success metrics to deem integration successful.

Test Case Validation​

Provide test cases validated in the sandbox environment.

Mutual Client Support Process​

Provide a high-level review of the partner's support process for mutual clients.

Integration Workflow Diagram​

It should include specific methods being called, parameters, sequence, frequency, purpose, number of servers, time-out settings, and retry strategy. We will work with you to put together a diagram that meets this requirement since all of the RealPage interactions are on the Propexo side.

Technical Specifications​

It must include a statement indicating that all calls are made directly to the RealPage server, not via a web browser.

Marketing Items​

This is content for marketing your solution on the RealPage website and within the Integration Marketplace. It includes a logo, a summary of the solution, a category, a website link, and an email address.

Security Questionnaire​

You must complete a detailed security questionnaire explaining your company's data and information security procedures.