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10. Performing your First Syncs in Propexo

Performing your First Syncs in Propexo​

Syncs keep your Propexo integration up to date with the latest data from your PMS.

  • Regular syncs only look back a limited amount of time to reduce record processing and avoid unnecessary API usage, which factors into your subscription cost.
  • If you need to pull in older records, you can run a backsync to load historical data.

Enabling an Integration​

By default, new integrations start in a disabled state. This ensures all necessary data access is in place before syncing begins.

To activate your integration:

  1. Open the menu in the top-right corner of the page (three dots).
  2. Click Enable.

enable integration


First Sync​

Once your integration is enabled, Propexo will begin its first sync with your PMS.

  • Small dataset: as little as 60 seconds.
  • Large dataset: up to several hours.

During this process, you may need to refresh the page to view updated results.


Backsyncing​

A backsync loads all historical data from your PMS into Propexo.

  • Useful if you need a complete dataset beyond what regular syncs provide.
  • Recommended upon initial integration setup.

To perform a backsync:

  1. Click the Sync Now button on your integration view.

    Sync Now button on the integration view

  2. Select Back-Sync.

    Back sync option in the Run a sync dialog

  3. Choose to backsync all models, or select which models to backsync. For a new integration, it is highly recommended that all models be synced.

    Model selection for a back sync

  4. Click Start Sync.


Manual Syncs via the Propexo API​

You can also trigger syncs directly through Propexo's API:

When making these requests, you can specify which models to include in the sync.

This allows you to:

  • Limit the scope of the operation.
  • Reduce processing.
  • Speed up sync times.