API ReferenceService Requests

Create service request

Create a service request for an integration.

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Request

This endpoint expects an object.
integration_idstringRequired
employee_idstringOptional
The Propexo unique identifier for the employee. Please note that due to a lack of proper unique IDs in Resman, multiple duplicate employees may exist for the same actual employee. You may use any one of those duplicate record IDs for this API call.
vendor_idstringOptional
The Propexo unique identifier for the vendor
property_idstringOptional
The Propexo unique identifier for the property
resident_idstringOptional
The Propexo unique identifier for the resident
unit_idstringOptional
The Propexo unique identifier for the unit
service_descriptionstringOptional<=35 characters
A description of the service request
service_priorityenumOptional
The priority level associated with the service request
Allowed values:
service_statusenumOptional
The status associated with the service request
Allowed values:
access_is_authorizedbooleanOptional
Whether or not the tenant has granted permission to enter the unit associated with the service request
service_detailsstringOptional
Details about the service request
access_notesstringOptional
Notes regarding access to the unit associated with the service request
date_duestringOptionalformat: "date-time"
The due date associated with the service request
invoice_numberstringOptional
The invoice or reference number that the vendor assigned to the service request
notesstringOptional<=65535 characters
Notes associated with the service request
service_request_category_idstringOptional
The Propexo unique identifier for the service request category
service_request_priority_idstringOptional
The Propexo unique identifier for the service request priority
service_request_location_idstringOptional
The Propexo unique identifier for the service request location
service_request_problem_idstringOptional
The Propexo unique identifier for the service request problem
due_datestringOptionalformat: "date-time"
The due date associated with the service request
is_floatingbooleanOptional
scheduled_end_datestringOptionalformat: "date-time"

The scheduled end date associated with the request. If provided, scheduled_start_date must be provided as well, and they must be the same day (Entrata restriction).

scheduled_start_datestringOptionalformat: "date-time"

The scheduled start date associated with the request. If provided, scheduled_end_date must be provided as well, and they must be the same day (Entrata restriction).

phone_1stringOptional
lease_idstringOptional
The Propexo unique identifier for the lease
date_createdstringOptionalformat: "date-time"
The date the service request was created
status_rawenumOptional
The raw status associated with the service request
has_petsbooleanOptional
Whether there are pets associated with the unit
has_alarmbooleanOptional
Whether there is an alarm associated with the unit
completion_notesstringOptional
Closing notes associated with the service request
date_enteredstringOptional
The date of entry for the service request
date_scheduledstringOptionalformat: "date-time"
The date the service request is scheduled
service_categoryenumOptional
The category of service request
Allowed values:
date_completedstringOptionalformat: "date-time"
The date the service request was completed
service_request_status_idstringOptional
The Propexo unique identifier for the service request status
vendor_notesstringOptional<=127 characters

Vendor/technician notes associated with the service request

reported_bystringOptional
The name of the person who reported this service request

Response

Successful response
job_idstring
The ID of the job created to handle this operation
dataobject

Errors