API ReferenceService Requests

Create service request

Create a service request for an integration.

Headers

AuthorizationstringRequired

Bearer authentication of the form Bearer <token>, where token is your auth token.

Request

This endpoint expects an object.
integration_idstringRequired
employee_idstringOptional
The Propexo unique identifier for the employee. Please note that due to a lack of proper unique IDs in Resman, multiple duplicate employees may exist for the same actual employee. You may use any one of those duplicate record IDs for this API call.
vendor_idstringOptional
The Propexo unique identifier for the vendor
property_idstringOptional
The Propexo unique identifier for the property
resident_idstringOptional
The Propexo unique identifier for the resident
unit_idstringOptional
The Propexo unique identifier for the unit
service_descriptionstringOptional
A description of the service request
service_priorityenumOptional
The priority level associated with the service request
Allowed values:
service_statusenumOptional
The status associated with the service request
Allowed values:
access_is_authorizedbooleanOptionalDefaults to false
Whether or not the tenant has granted permission to enter the unit associated with the service request
service_detailsstringOptional
Details about the service request
access_notesstringOptional
Notes regarding access to the unit associated with the service request
date_duedatetimeOptionalDefaults to 1970-01-01T00:00:00.000Z
The due date associated with the service request
invoice_numberstringOptional
The invoice or reference number that the vendor assigned to the service request
notesstringOptional
Notes associated with the service request
service_request_category_idstringOptional
The Propexo unique identifier for the service request category
service_request_priority_idstringOptional
The Propexo unique identifier for the service request priority
service_request_location_idstringOptional
The Propexo unique identifier for the service request location
service_request_problem_idstringOptional
The Propexo unique identifier for the service request problem
due_datedatetimeOptionalDefaults to 1970-01-01T00:00:00.000Z
The due date associated with the service request
is_floatingbooleanOptionalDefaults to false
scheduled_end_datedatetimeOptionalDefaults to 1970-01-01T00:00:00.000Z

The scheduled end date associated with the request. If provided, scheduled_start_date must be provided as well, and they must be the same day (Entrata restriction).

scheduled_start_datedatetimeOptionalDefaults to 1970-01-01T00:00:00.000Z

The scheduled start date associated with the request. If provided, scheduled_end_date must be provided as well, and they must be the same day (Entrata restriction).

phone_1stringOptional
lease_idstringOptional
The Propexo unique identifier for the lease
date_createddatetimeOptionalDefaults to 1970-01-01T00:00:00.000Z
The date the service request was created
status_rawenumOptional
The raw status associated with the service request
has_petsbooleanOptionalDefaults to false
Whether there are pets associated with the unit
has_alarmbooleanOptionalDefaults to false
Whether there is an alarm associated with the unit
completion_notesstringOptional
Closing notes associated with the service request
date_entereddatetime or stringOptional
The date of entry for the service request
date_scheduleddatetimeOptionalDefaults to 1970-01-01T00:00:00.000Z
The date the service request is scheduled
service_categoryenumOptional
The category of service request
Allowed values:
date_completeddatetimeOptionalDefaults to 1970-01-01T00:00:00.000Z
The date the service request was completed
service_request_status_idstringOptional
The Propexo unique identifier for the service request status
vendor_notesstringOptional

Vendor/technician notes associated with the service request

reported_bystringOptional
The name of the person who reported this service request

Response

Successful response
job_idstring
The ID of the job created to handle this operation
dataobject

Errors