Service Requests

Create service request

POST
https://api.propexo.com/v1/service-requests
Create a service request for an integration.

Request

This endpoint expects an object.
integration_id
string
property_id
optional string
The Propexo unique identifier for the property
service_description
optional string
A description of the service request
service_details
optional string
Details about the service request
access_is_authorized
optional boolean
Whether or not the tenant has granted permission to enter the unit associated with the service request
date_completed
optional datetime
The date the service request was completed
date_due
optional datetime
The due date associated with the service request
date_scheduled
optional datetime
The date the service request is scheduled
service_request_category_id
optional string
The Propexo unique identifier for the service request category
service_request_priority_id
optional string
The Propexo unique identifier for the service request priority
service_request_status_id
optional string
The Propexo unique identifier for the service request status
vendor_id
optional string
The Propexo unique identifier for the vendor
unit_id
optional string
The Propexo unique identifier for the unit
service_request_location_id
optional string
The Propexo unique identifier for the service request location
service_request_problem_id
optional string
The Propexo unique identifier for the service request problem
employee_id
optional string
The Propexo unique identifier for the employee
due_date
optional datetime
The due date associated with the service request
is_floating
optional boolean
scheduled_end_date
optional datetime
The scheduled end date associated with the request. If provided, scheduled_start_date must be provided as well, and they must be the same day (Entrata restriction).
scheduled_start_date
optional datetime
The scheduled start date associated with the request. If provided, scheduled_end_date must be provided as well, and they must be the same day (Entrata restriction).
phone_1
optional string
resident_id
optional string
The Propexo unique identifier for the resident
lease_id
optional string
The Propexo unique identifier for the lease
service_priority
optional enum
The priority level associated with the service request
Allowed values: HighLowMed24 hoursEmergency
service_status
optional enum
The status associated with the service request
Allowed values: NewInProgressCompletedDeferredClosed
access_notes
optional string
Notes regarding access to the unit associated with the service request
invoice_number
optional string
The invoice or reference number that the vendor assigned to the service request
notes
optional string
Notes associated with the service request
date_created
optional datetime
The date the service request was created
service_category
optional enum
The category of service request
Allowed values: ElectricalHVACOtherPlumbingService
status_raw
optional enum
The raw status associated with the service request

Response

This endpoint return an object.
job_id
string
The ID of the job created to handle this operation
data
object
Returned data from the operation. This is dependent on the vendor specific endpoint's returned data.
POST
/v1/service-requests
curl -X POST https://api.propexo.com/v1/service-requests \
-H "Authorization: Bearer <token>" \
-H "Content-Type: application/json" \
-d '{
"integration_id": "integration_id"
}'
Response
{
"job_id": "job_id",
"data": {}
}