Create service request

POST
/v1/service-requests/
Create a service request for an integration.

Request

This endpoint expects an object.
integration_idstringRequired
employee_idstringOptional
The Propexo unique identifier for the employee. Please note that due to a lack of proper unique IDs in Resman, multiple duplicate employees may exist for the same actual employee. You may use any one of those duplicate record IDs for this API call.
vendor_idstringOptional
The Propexo unique identifier for the vendor
property_idstringOptional
The Propexo unique identifier for the property
resident_idstringOptional
The Propexo unique identifier for the resident
unit_idstringOptional
The Propexo unique identifier for the unit
service_descriptionstringOptional
A description of the service request
service_priorityenumOptional
Allowed values: HighLowMed24 hoursEmergency
The priority level associated with the service request
service_statusenumOptional
Allowed values: NewInProgressCompletedDeferredClosed
The status associated with the service request
access_is_authorizedbooleanOptional
Whether or not the tenant has granted permission to enter the unit associated with the service request
service_detailsstringOptional
Details about the service request
access_notesstringOptional
Notes regarding access to the unit associated with the service request
date_duedatetimeOptional
The due date associated with the service request
invoice_numberstringOptional
The invoice or reference number that the vendor assigned to the service request
notesstringOptional
Notes associated with the service request
service_request_category_idstringOptional
The Propexo unique identifier for the service request category
service_request_priority_idstringOptional
The Propexo unique identifier for the service request priority
service_request_location_idstringOptional
The Propexo unique identifier for the service request location
service_request_problem_idstringOptional
The Propexo unique identifier for the service request problem
due_datedatetimeOptional
The due date associated with the service request
is_floatingbooleanOptional
scheduled_end_datedatetimeOptional

The scheduled end date associated with the request. If provided, scheduled_start_date must be provided as well, and they must be the same day (Entrata restriction).

scheduled_start_datedatetimeOptional

The scheduled start date associated with the request. If provided, scheduled_end_date must be provided as well, and they must be the same day (Entrata restriction).

phone_1stringOptional
lease_idstringOptional
The Propexo unique identifier for the lease
service_categoryenumOptional
Allowed values: ElectricalHVACOtherPlumbingService
The category of service request
date_completeddatetimeOptional
The date the service request was completed
date_createddatetimeOptional
The date the service request was created
date_scheduleddatetimeOptional
The date the service request is scheduled
status_rawenumOptional
The raw status associated with the service request
service_request_status_idstringOptional
The Propexo unique identifier for the service request status
vendor_notesstringOptional
Vendor/technician notes associated with the service request
reported_bystringOptional
The name of the person who reported this service request

Response

This endpoint returns an object.
job_idstring
The ID of the job created to handle this operation
dataobject

Errors

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