Create service request

POST
/v1/service-requests/

Create a service request for an integration.

Request

This endpoint expects an object.
integration_idstringRequired
employee_idstringOptional

The Propexo unique identifier for the employee. Please note that due to a lack of proper unique IDs in Resman, multiple duplicate employees may exist for the same actual employee. You may use any one of those duplicate record IDs for this API call.

vendor_idstringOptional

The Propexo unique identifier for the vendor

property_idstringOptional

The Propexo unique identifier for the property

resident_idstringOptional

The Propexo unique identifier for the resident

unit_idstringOptional

The Propexo unique identifier for the unit

service_descriptionstringOptional

A description of the service request

service_priorityenumOptional
Allowed values: HighLowMed24 hoursEmergency

The priority level associated with the service request

service_statusenumOptional
Allowed values: NewInProgressCompletedDeferredClosed

The status associated with the service request

access_is_authorizedbooleanOptionalDefaults to false

Whether or not the tenant has granted permission to enter the unit associated with the service request

service_detailsstringOptional

Details about the service request

access_notesstringOptional

Notes regarding access to the unit associated with the service request

date_duedatetimeOptionalDefaults to 1970-01-01T00:00:00.000Z

The due date associated with the service request

invoice_numberstringOptional

The invoice or reference number that the vendor assigned to the service request

notesstringOptional

Notes associated with the service request

service_request_category_idstringOptional

The Propexo unique identifier for the service request category

service_request_priority_idstringOptional

The Propexo unique identifier for the service request priority

service_request_location_idstringOptional

The Propexo unique identifier for the service request location

service_request_problem_idstringOptional

The Propexo unique identifier for the service request problem

due_datedatetimeOptionalDefaults to 1970-01-01T00:00:00.000Z

The due date associated with the service request

is_floatingbooleanOptionalDefaults to false
scheduled_end_datedatetimeOptionalDefaults to 1970-01-01T00:00:00.000Z

The scheduled end date associated with the request. If provided, scheduled_start_date must be provided as well, and they must be the same day (Entrata restriction).

scheduled_start_datedatetimeOptionalDefaults to 1970-01-01T00:00:00.000Z

The scheduled start date associated with the request. If provided, scheduled_end_date must be provided as well, and they must be the same day (Entrata restriction).

phone_1stringOptional
lease_idstringOptional

The Propexo unique identifier for the lease

service_categoryenumOptional
Allowed values: ElectricalHVACOtherPlumbingService

The category of service request

date_completeddatetimeOptionalDefaults to 1970-01-01T00:00:00.000Z

The date the service request was completed

date_createddatetimeOptionalDefaults to 1970-01-01T00:00:00.000Z

The date the service request was created

date_scheduleddatetimeOptionalDefaults to 1970-01-01T00:00:00.000Z

The date the service request is scheduled

status_rawenumOptional

The raw status associated with the service request

service_request_status_idstringOptional

The Propexo unique identifier for the service request status

vendor_notesstringOptional

Vendor/technician notes associated with the service request

reported_bystringOptional

The name of the person who reported this service request

Response

Successful response

job_idstring

The ID of the job created to handle this operation

dataobject

Errors

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