Get all service requests

GEThttps://api.propexo.com/v1/service-requests/

Authentication

• AuthorizationBearer
  Bearer authentication of the form Bearer <token>, where token is your auth token.

Query parameters

order-by string

Order the results by a field. Optionally include asc or desc preceded by a colon (default is asc). Example: ?order-by=updated_at:desc

Default value: created_at:desc

updated_at_gte string | null

Filter to records updated at or after this datetime. Format: ISO 8601 (e.g. 2026-01-01T00:00:00Z)

updated_at_lte string | null

Filter to records updated at or before this datetime. Format: ISO 8601 (e.g. 2026-12-31T23:59:59Z)

last_seen_gte string | null

Filter to records whose last_seen date is on or after this datetime. Format: ISO 8601 (e.g. 2026-01-01T00:00:00Z)

last_seen_lte string | null

Filter to records whose last_seen date is on or before this datetime. Format: ISO 8601 (e.g. 2026-12-31T23:59:59Z)

offset integer | null

Possible values: >= 0

Can be used for paginating results

Default value: 0

limit integer | null

Possible values: >= 0 and <= 250

A number between 1 and 250 to determine the number of results to return in a single query

Default value: 100

x_id string

The external ID from the integration vendor

location_id string

The Propexo unique identifier for the location associated with the property (exclusive to Rent Manager integrations). This is always null for non-Rent Manager integrations.

unit_id string

The Propexo unique identifier for the unit

employee_id string

The Propexo unique identifier for the employee

vendor_id string

The Propexo unique identifier for the vendor

property_id string

The Propexo unique identifier for the property

integration_id string

The Propexo unique identifier for the integration

integration_vendor string

Show 13 enum values

APPFOLIOBUILDIUMENTRATAMRIPROPERTYWAREPROPERTYWARE_RESTREALPAGEREALPAGE_RPXRENTMANAGERRENTVINERESMANYARDIYARDI_REST

The property management system of record

unit_number string

The unit number of the service request. When using this, the Propexo property_id filter must be added as well.

Response

Successful response

meta objectrequired
offsetinteger
The offset of the first result
Possible values: >= 0
Example: 0
limitinteger
The number of results to return
Possible values: >= 0 and <= 250
Example: 100
orderBy object[]required
Array [
object
]
hasMoreboolean | nullnullable
Whether there are more results
totalinteger
The total number of results
Possible values: >= 0
Example: 1000
results object[]required
Array [
idstringrequired
The Propexo unique identifier for the service request
created_atstringrequired
The date record first entered Propexo
updated_atstringrequired
The date record was last updated in Propexo
last_seenstring | nullnullablerequired
The date the record was last seen from the PMS
x_idstringrequired
The external ID from the integration vendor
x_property_idstringrequired
The external ID of the property from the integration vendor
x_location_idstring | nullnullablerequired
The external ID of the location (exclusive to Rent Manager integrations). This is always null for non-Rent Manager integrations.
x_unit_idstring | nullnullablerequired
The external ID of the unit from the integration vendor
x_sub_task_idstring | nullnullablerequired
The external ID of the sub task from the integration vendor
access_is_authorizedboolean | nullnullablerequired
Whether or not the tenant has granted permission to enter the unit associated with the service request
access_notesstring | nullnullablerequired
Notes regarding access to the unit associated with the service request
buildingstring | nullnullablerequired
The building name associated with the service request
completion_notesstring | nullnullablerequired
Closing notes associated with the service request
date_completedstring | nullnullablerequired
The date the service request was completed
date_createdstring | nullnullablerequired
The date the service request was created
date_duestring | nullnullablerequired
The due date associated with the service request
date_scheduledstring | nullnullablerequired
The date the service request is scheduled
notesstring | nullnullablerequireddeprecated
DEPRECATED: Please use 'history' for reading notes regarding the service request
service_categorystring | nullnullablerequired
The category of service request
service_descriptionstring | nullnullablerequired
A description of the service request
service_detailsstring | nullnullablerequired
Details about the service request
service_prioritystring | nullnullablerequired
The priority level associated with the service request
status_rawstring | nullnullablerequired
The raw status associated with the service request
vendor_notesstring | nullnullablerequired
Vendor/technician notes associated with the service request
unit_numberstring | nullnullablerequired
The unit number associated with the service request. This isn't always provided by PMS vendors, but may be the only data provided to identify a unit associated with a service request in some cases.
order_numberstring | nullnullablerequired
The order number of the service request
integration_idstringrequired
The Propexo unique identifier for the integration
integration_vendorEnum1required
The property management system of record
Show 13 enum values
APPFOLIOBUILDIUMENTRATAMRIPROPERTYWAREPROPERTYWARE_RESTREALPAGEREALPAGE_RPXRENTMANAGERRENTVINERESMANYARDIYARDI_REST
property_idstringrequired
The Propexo unique identifier for the property
unit_idstring | nullnullablerequired
The Propexo unique identifier for the unit
employee_idstring | nullnullablerequired
The Propexo unique identifier for the employee
vendors object[]required
Array [
vendor_idstringrequired
]
history object[]required
Array [
idstringrequired
The Propexo unique identifier for the service request history
created_atstringrequired
The date record first entered Propexo
updated_atstringrequired
The date record was last updated in Propexo
last_seenstringrequired
The date the record was last seen from the PMS
x_idstringrequired
The external ID from the integration vendor
x_created_atstring | nullnullablerequired
The date the record first entered the integration vendor
notesstringrequired
Notes describing the service request history
creator_namestring | nullnullablerequired
The name of the person or user that created the service request history
status_rawstring | nullnullablerequired
The raw status from the service request history
service_request_idstringrequired
The Propexo unique identifier for the service request
]
employees object[]required
Array [
idstringrequired
The Propexo unique identifier for the employee
created_atstringrequired
The date record first entered Propexo
updated_atstringrequired
The date record was last updated in Propexo
last_seenstring | nullnullablerequired
The date the record was last seen from the PMS
x_idstringrequired
The external ID from the integration vendor
namestring | nullnullablerequired
The name associated with the employee
]
]

Errors

• 400Bad Request

  error objectrequired
  codestringrequired
  Example: invalid_request
  messagestringrequired
  Example: invalid request
  details object
  property name*any
  Example: {"details":{"issues":[{"code":"unrecognized_keys","keys":["foo"],"path":[],"message":"Unrecognized key(s) in object: 'foo'"}],"name":"ZodError"}}

GET /v1/service-requests/

curl https://api.propexo.com/v1/service-requests/ \
     -H "Authorization: Bearer <token>"

200 Successful response

{
  "meta": {
    "offset": 0,
    "limit": 100,
    "orderBy": [
      {}
    ],
    "hasMore": true,
    "total": 1000
  },
  "results": [
    {
      "id": "string",
      "created_at": "string",
      "updated_at": "string",
      "last_seen": "string",
      "x_id": "string",
      "x_property_id": "string",
      "x_location_id": "string",
      "x_unit_id": "string",
      "x_sub_task_id": "string",
      "access_is_authorized": true,
      "access_notes": "string",
      "building": "string",
      "completion_notes": "string",
      "date_completed": "string",
      "date_created": "string",
      "date_due": "string",
      "date_scheduled": "string",
      "service_category": "string",
      "service_description": "string",
      "service_details": "string",
      "service_priority": "string",
      "status_raw": "string",
      "vendor_notes": "string",
      "unit_number": "string",
      "order_number": "string",
      "integration_id": "string",
      "integration_vendor": "APPFOLIO",
      "property_id": "string",
      "unit_id": "string",
      "employee_id": "string",
      "vendors": [
        {
          "vendor_id": "string"
        }
      ],
      "history": [
        {
          "id": "string",
          "created_at": "string",
          "updated_at": "string",
          "last_seen": "string",
          "x_id": "string",
          "x_created_at": "string",
          "notes": "string",
          "creator_name": "string",
          "status_raw": "string",
          "service_request_id": "string"
        }
      ],
      "employees": [
        {
          "id": "string",
          "created_at": "string",
          "updated_at": "string",
          "last_seen": "string",
          "x_id": "string",
          "name": "string"
        }
      ]
    }
  ]
}