> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.propexo.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.propexo.com/_mcp/server.

### There are four steps to requesting a clone environment:

> **Note**
>
> This guide only applies to the RealPage Registered Vendor Program. If you are part of the RealPage App Partner Program, you do not need to request a clone environment.

### Step 1: Sign In

Sign into the [RealPage Developer Portal](https://developer.realpage.com/exploreapi) with your credentials

![RealPage Clone Step 1](https://propify-public-assets.s3.amazonaws.com/docs/rp-clone-step1.webp)

### Step 2: Request Support

Click the "Request Support" button in the top right corner of the screen.

![RealPage Clone Step 2](https://propify-public-assets.s3.amazonaws.com/docs/rp-clone-step2.webp)

### Step 3: Complete Request Form

Complete the Support Request Form as detailed below and click Submit button at the bottom of the page

#### Support form responses

* Priority: P2 - High
* Customer Number/Site ID: N/A
* Property Name: N/A
* Company: Your Company Name
* Contact Name: Your name
* Phone: Your phone number
* Email: Your email
* Product: Client Portal
* Operating System: *Any option*
* Internet Browser: *Any option*
* Subject: Request a temporary clone environment to use the API
* Detail: I need a temporary clone environment to use the API

### Step 4: Update Your Credentials

In the Propexo dashboard, navigate to the RealPage integration and update the credentials with the new clone environment details.

![RealPage Clone Step 3](https://propify-public-assets.s3.amazonaws.com/docs/rp-clone-step3.webp)