> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.propexo.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.propexo.com/_mcp/server.

# Approval & QA Process

# Approval & QA Process

**Estimated timeline from initiation to go-live: 4 to 6 months**

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## Pricing

Data will be available from RealPage through a paid integration only. Approval required, as part of the App Partner program (this covers RealPage APIs including Knock). Each API has an annual fee ($2,500–$5,000) plus a monthly fee ($0.05–$0.25/unit). At least 1 mutual client required.

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## App Partner Approval Process

### Step 1: Application Review

Submit the vendor interest form: [https://developer.realpage.com/get-started/vendor](https://developer.realpage.com/get-started/vendor)

* **SLA:** 10 business days

### Step 2: InfoSec Review

RealPage conducts an information security review of your company and solution.

* **SLA:** 20–50 days

### Step 3: Commercial Terms

Negotiate and finalize commercial terms with RealPage.

* **SLA:** 15 business days

### Step 4: Development & Testing

You will receive API credentials and a sandbox environment to build and test the integration.

* **SLA:** 4 weeks

### Step 5: Pilot

Run a pilot with the sponsoring client in a controlled setting.

* **SLA:** 4 weeks

### Step 6: Certification & Go Live

Complete RealPage’s certification requirements and launch in production.

* **SLA:** 2 weeks

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## App Partner QA Process

There are several Pre-Certification Deliverables you must submit to RealPage before being certified. These include:

### Integrated Product Demo Recording

Send a recorded demo of your integration in the OneSite sandbox. The recording must include a run-through of all test cases.

### Success Metrics

Provide success metrics to deem integration successful.

### Test Case Validation

Provide test cases validated in the sandbox environment.

### Mutual Client Support Process

Provide a high-level review of the partner's support process for mutual clients.

### Integration Workflow Diagram

It should include specific methods being called, parameters, sequence, frequency, purpose, number of servers, time-out settings, and retry strategy. We will work with you to put together a diagram that meets this requirement since all of the RealPage interactions are on the Propexo side.

### Technical Specifications

It must include a statement indicating that all calls are made directly to the RealPage server, not via a web browser.

### Marketing Items

This is content for marketing your solution on the RealPage website and within the Integration Marketplace. It includes a logo, a summary of the solution, a category, a website link, and an email address.

### Security Questionnaire

You must complete a detailed security questionnaire explaining your company's data and information security procedures.