> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.propexo.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.propexo.com/_mcp/server.

There are some differences between the Propexo sandbox and production environments. It is important to be aware of these differences to avoid any issues with your integration development.

> Note: Only 2 sandbox integrations are allowed per PMS on all plan tiers.

<table>
  <thead>
    <tr>
      <th />

      <th>
        Sandbox
      </th>

      <th>
        Production
      </th>
    </tr>
  </thead>

  <tbody>
    <tr>
      <td>
        Domain
      </td>

      <td>
        `https://api.sandbox.propexo.com`
      </td>

      <td>
        `https://api.propexo.com`
      </td>
    </tr>

    <tr>
      <td>
        Data Retention
      </td>

      <td>
        180 days
      </td>

      <td>
        Delete on request only
      </td>
    </tr>

    <tr>
      <td>
        Automatic Syncs
      </td>

      <td>
        No
      </td>

      <td>
        Yes
      </td>
    </tr>

    <tr>
      <td>
        Credentials
      </td>

      <td>
        Propexo-provided Buildium
      </td>

      <td>
        Bring your own
      </td>
    </tr>

    <tr>
      <td>
        Integration Limit
      </td>

      <td>
        2 per PMS (all plan tiers)
      </td>

      <td>
        Based on plan tier
      </td>
    </tr>
  </tbody>
</table>

## Data Retention

* Sandbox has a data retention policy of 180 days per integration. This means that any data in the sandbox will be deleted after 180 days of inactivity for that integration.
* Production data retention is indefinite, but can be deleted upon request.

## Automatic Syncs

* Sandbox integrations do not automatically run syncs. You will need to manually run syncs for your sandbox integrations.
* Production integrations automatically run syncs. You have the option to run syncs on a standard schedule (e.g. every 24 hours), a custom schedule (e.g. every 20 minutes 9-5 M-F), or on-demand.

## Credentials

* Sandbox: Propexo can optionally provide a test environment against the Buildium API. We are not able to offer any other test environment at this time.
* Production: You are responsible for providing your own credentials for all PM Systems.