> For clean Markdown of any page, append .md to the page URL. > For a complete documentation index, see https://docs.propexo.com/llms.txt. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.propexo.com/_mcp/server. # Create Service Request: MRI POST https://api.propexo.com/v1/service-requests/mri/ Content-Type: application/json Create a service request in MRI. This will create a residential service request in MRI.| Method | | ----------------------------------------------------------------------------- | | /mriapiservices/api.asp?\$api=MRI\_S-PMRM\_CreateResidentialServiceRequestsX5 |This write operation will set the created_record_id flag on the write-status endpoint and allow for new record to be read back in immediately. Reference: https://docs.propexo.com/api-reference/mri/service-requests/create-service-request-mri ## Authentication - `Authorization` header (bearer token, required) — Bearer authentication of the form `Bearer `, where token is your auth token. ## Servers - `https://api.propexo.com` (Production, default) - `https://api.sandbox.propexo.com` (Sandbox) ## Request ### Body (application/json) This endpoint expects a _v1_service-requests_mri__post_input. - `integration_id` (string, required) — The Propexo unique identifier for the integration - `resident_id` (string, required) — The Propexo unique identifier for the resident - `service_description` (string, required) — A description of the service request - `service_details` (string, required) — Details about the service request - `date_created` (V1ServiceRequestsMriPostInputDateCreated, required) — The date the service request was created - `status_raw` (enum, required) — The status associated with the service request - Allowed values: `ACCEPTED`, `ARRIVED`, `DEPARTED`, `IN_PROCESS`, `NO_ACTION`, `OUTSIDE_CONTRACTOR_CALLED`, `PARTS_ON_ORDER`, `PENDING_BOARD_APPROVAL`, `REJECTED`, `REPAIRED_TEMPORARILY`, `SUSPENDED`, `WORK_COMPLETED`, `WORK_SCHEDULED` - `access_is_authorized` (boolean, required) — Whether or not the tenant has granted permission to enter the unit associated with the service request - `service_priority` (enum, optional) — The priority level associated with the service request - Allowed values: `HIGH`, `MEDIUM`, `LOW` - `has_pets` (boolean, optional) — Whether there are pets associated with the unit - `has_alarm` (boolean, optional) — Whether there is an alarm associated with the unit - `completion_notes` (string, optional) — Closing notes associated with the service request - `date_entered` (V1ServiceRequestsMriPostInputDateEntered, optional) — The date of entry for the service request - `date_scheduled` (V1ServiceRequestsMriPostInputDateScheduled, optional) — The date the service request is scheduled ## Response ### 200 Successful response - `meta` (V1ServiceRequestsMriPostOutputMeta, required) - `result` (V1ServiceRequestsMriPostOutputResult, required) ## Errors ### 400 Bad Request Error Bad Request - `error` (ErrorResponseError, required) ## Types ### V1ServiceRequestsMriPostInputDateCreated The date the service request was created ### V1ServiceRequestsMriPostInputDateEntered The date of entry for the service request ### V1ServiceRequestsMriPostInputDateScheduled The date the service request is scheduled ### V1ServiceRequestsMriPostOutputMeta - `job_id` (string, required) ### V1ServiceRequestsMriPostOutputResult - `integration_id` (string, required) — The Propexo unique identifier for the integration - `resident_id` (string, required) — The Propexo unique identifier for the resident - `service_description` (string, required) — A description of the service request - `service_details` (string, required) — Details about the service request - `date_created` (V1ServiceRequestsMriPostOutputResultDateCreated, required, nullable) - `status_raw` (enum, required) — The status associated with the service request - Allowed values: `ACCEPTED`, `ARRIVED`, `DEPARTED`, `IN_PROCESS`, `NO_ACTION`, `OUTSIDE_CONTRACTOR_CALLED`, `PARTS_ON_ORDER`, `PENDING_BOARD_APPROVAL`, `REJECTED`, `REPAIRED_TEMPORARILY`, `SUSPENDED`, `WORK_COMPLETED`, `WORK_SCHEDULED` - `access_is_authorized` (boolean, required) — Whether or not the tenant has granted permission to enter the unit associated with the service request - `service_priority` (enum, required) — The priority level associated with the service request - Allowed values: `HIGH`, `MEDIUM`, `LOW` - `has_pets` (boolean, required, nullable) — Whether there are pets associated with the unit - `has_alarm` (boolean, required, nullable) — Whether there is an alarm associated with the unit - `completion_notes` (string, required, nullable) — Closing notes associated with the service request - `date_entered` (V1ServiceRequestsMriPostOutputResultDateEntered, required, nullable) — The date of entry for the service request - `date_scheduled` (V1ServiceRequestsMriPostOutputResultDateScheduled, required, nullable) — The date the service request is scheduled ### ErrorResponseError - `code` (string, required) - `message` (string, required) - `details` (map from string to any, optional) ### V1ServiceRequestsMriPostOutputResultDateCreated ### V1ServiceRequestsMriPostOutputResultDateEntered The date of entry for the service request ### V1ServiceRequestsMriPostOutputResultDateScheduled The date the service request is scheduled ## Examples **Request** ```json { "integration_id": "int-987654321", "resident_id": "res-123456789", "service_description": "Leaking kitchen faucet", "service_details": "The kitchen faucet is leaking continuously and needs repair.", "date_created": "2024-01-15T09:30:00Z", "status_raw": "ACCEPTED", "access_is_authorized": true } ``` **Response** ```json { "meta": { "job_id": "job-20240115-0001" }, "result": { "integration_id": "int-987654321", "resident_id": "res-123456789", "service_description": "Leaking kitchen faucet", "service_details": "The kitchen faucet is leaking continuously and needs repair.", "date_created": "2024-01-15T09:30:00Z", "status_raw": "ACCEPTED", "access_is_authorized": true, "service_priority": "HIGH", "has_pets": true, "has_alarm": true, "completion_notes": "Technician replaced the faulty washer and tested the faucet. Leak resolved.", "date_entered": "2024-01-15T09:30:00Z", "date_scheduled": "2024-01-17T10:00:00Z" } } ``` **SDK Code** ```python import requests url = "https://api.propexo.com/v1/service-requests/mri/" payload = { "integration_id": "int-987654321", "resident_id": "res-123456789", "service_description": "Leaking kitchen faucet", "service_details": "The kitchen faucet is leaking continuously and needs repair.", "date_created": "2024-01-15T09:30:00Z", "status_raw": "ACCEPTED", "access_is_authorized": True } headers = { "Authorization": "Bearer ", "Content-Type": "application/json" } response = requests.post(url, json=payload, headers=headers) print(response.json()) ``` ```javascript const url = 'https://api.propexo.com/v1/service-requests/mri/'; const options = { method: 'POST', headers: {Authorization: 'Bearer ', 'Content-Type': 'application/json'}, body: '{"integration_id":"int-987654321","resident_id":"res-123456789","service_description":"Leaking kitchen faucet","service_details":"The kitchen faucet is leaking continuously and needs repair.","date_created":"2024-01-15T09:30:00Z","status_raw":"ACCEPTED","access_is_authorized":true}' }; try { const response = await fetch(url, options); const data = await response.json(); console.log(data); } catch (error) { console.error(error); } ``` ```go package main import ( "fmt" "strings" "net/http" "io" ) func main() { url := "https://api.propexo.com/v1/service-requests/mri/" payload := strings.NewReader("{\n \"integration_id\": \"int-987654321\",\n \"resident_id\": \"res-123456789\",\n \"service_description\": \"Leaking kitchen faucet\",\n \"service_details\": \"The kitchen faucet is leaking continuously and needs repair.\",\n \"date_created\": \"2024-01-15T09:30:00Z\",\n \"status_raw\": \"ACCEPTED\",\n \"access_is_authorized\": true\n}") req, _ := http.NewRequest("POST", url, payload) req.Header.Add("Authorization", "Bearer ") req.Header.Add("Content-Type", "application/json") res, _ := http.DefaultClient.Do(req) defer res.Body.Close() body, _ := io.ReadAll(res.Body) fmt.Println(res) fmt.Println(string(body)) } ``` ```ruby require 'uri' require 'net/http' url = URI("https://api.propexo.com/v1/service-requests/mri/") http = Net::HTTP.new(url.host, url.port) http.use_ssl = true request = Net::HTTP::Post.new(url) request["Authorization"] = 'Bearer ' request["Content-Type"] = 'application/json' request.body = "{\n \"integration_id\": \"int-987654321\",\n \"resident_id\": \"res-123456789\",\n \"service_description\": \"Leaking kitchen faucet\",\n \"service_details\": \"The kitchen faucet is leaking continuously and needs repair.\",\n \"date_created\": \"2024-01-15T09:30:00Z\",\n \"status_raw\": \"ACCEPTED\",\n \"access_is_authorized\": true\n}" response = http.request(request) puts response.read_body ``` ```java import com.mashape.unirest.http.HttpResponse; import com.mashape.unirest.http.Unirest; HttpResponse response = Unirest.post("https://api.propexo.com/v1/service-requests/mri/") .header("Authorization", "Bearer ") .header("Content-Type", "application/json") .body("{\n \"integration_id\": \"int-987654321\",\n \"resident_id\": \"res-123456789\",\n \"service_description\": \"Leaking kitchen faucet\",\n \"service_details\": \"The kitchen faucet is leaking continuously and needs repair.\",\n \"date_created\": \"2024-01-15T09:30:00Z\",\n \"status_raw\": \"ACCEPTED\",\n \"access_is_authorized\": true\n}") .asString(); ``` ```php request('POST', 'https://api.propexo.com/v1/service-requests/mri/', [ 'body' => '{ "integration_id": "int-987654321", "resident_id": "res-123456789", "service_description": "Leaking kitchen faucet", "service_details": "The kitchen faucet is leaking continuously and needs repair.", "date_created": "2024-01-15T09:30:00Z", "status_raw": "ACCEPTED", "access_is_authorized": true }', 'headers' => [ 'Authorization' => 'Bearer ', 'Content-Type' => 'application/json', ], ]); echo $response->getBody(); ``` ```csharp using RestSharp; var client = new RestClient("https://api.propexo.com/v1/service-requests/mri/"); var request = new RestRequest(Method.POST); request.AddHeader("Authorization", "Bearer "); request.AddHeader("Content-Type", "application/json"); request.AddParameter("application/json", "{\n \"integration_id\": \"int-987654321\",\n \"resident_id\": \"res-123456789\",\n \"service_description\": \"Leaking kitchen faucet\",\n \"service_details\": \"The kitchen faucet is leaking continuously and needs repair.\",\n \"date_created\": \"2024-01-15T09:30:00Z\",\n \"status_raw\": \"ACCEPTED\",\n \"access_is_authorized\": true\n}", ParameterType.RequestBody); IRestResponse response = client.Execute(request); ``` ```swift import Foundation let headers = [ "Authorization": "Bearer ", "Content-Type": "application/json" ] let parameters = [ "integration_id": "int-987654321", "resident_id": "res-123456789", "service_description": "Leaking kitchen faucet", "service_details": "The kitchen faucet is leaking continuously and needs repair.", "date_created": "2024-01-15T09:30:00Z", "status_raw": "ACCEPTED", "access_is_authorized": true ] as [String : Any] let postData = JSONSerialization.data(withJSONObject: parameters, options: []) let request = NSMutableURLRequest(url: NSURL(string: "https://api.propexo.com/v1/service-requests/mri/")! as URL, cachePolicy: .useProtocolCachePolicy, timeoutInterval: 10.0) request.httpMethod = "POST" request.allHTTPHeaderFields = headers request.httpBody = postData as Data let session = URLSession.shared let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in if (error != nil) { print(error as Any) } else { let httpResponse = response as? HTTPURLResponse print(httpResponse) } }) dataTask.resume() ```